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 Chrysalis Counseling Services PLLC is the independently operated private therapy practice of Juliana K. Tyler, located in Old Town Mukilteo. I welcome the opportunity to speak with you, and discuss how my services can best meet your needs.
My business hours are Monday - Thursday, from 10 am to 5 pm. Please contact me for information on available appointment times. As my practice runs quite full, scheduling flexibility is necessary for new clients seeking services.
You may reach me in any of the following ways:
By Phone
206.604.0996
I check my voice messages once daily Monday-Thursday, and do my best to return all calls within 2 - 3 business days. Occasionally technology fails, and a voice mail message left on the system does not reach me. If you are in crisis, the safest option is to always call the 24-hour crisis line at 425.258.4357, or, in life-threatening situations, dial 911 or go to the nearest hospital emergency room for care.
In order to protect your confidentiality, I do not exchange text messages with clients.
By Email
Email can be used for administrative matters, such as scheduling, but, due to the inability to guarantee the confidentiality of email communications, it should not be used for clinical consultation or other matters of a highly personal nature. If such an email is received, it will be addressed through a return phone call, as opposed to an email response. Despite my best efforts, I am not always able to check email daily during the work week, and do not check it on the weekends. Messages of an urgent or time sensitive nature should never be left by email.
Please note: Recently, many email services have significantly tightened their filters to block unwanted spam. This has unfortunately also resulted in many wanted messages being filtered out as well. If using email to contact me, please make certain that you regularly check your spam folder, to make certain my messages have been received. Adding my address to safe senders may not be enough, although I do still encourage the practice. Please also always leave a phone number, so I can contact you this way if needed. It is very important to me that my responses to your inquires are received. If you have not heard from me within a few days during my business week (Monday – Thursday), please follow up by leaving a voice mail. My apologies for the inconvenience this situation has created.
By Fax
Please note that I no longer utilize fax service in my practice.
By Mail
Chrysalis Counseling Services PLLC
c/o Juliana K. Tyler
627 5th Street, Suite 201
Mukilteo, WA 98275
Social Media and Networking
Therapy is most effective when it is conducted within the context of a safe relationship, and in an environment that includes clear boundaries. Protecting your confidentiality is of utmost importance to me. As a matter of policy, I do not connect with clients on social or professional networking sites such as Facebook or LinkedIn. Please don't be offended if your request to connect goes without acknowledgment or is declined.
In the Event of an Emergency
Chrysalis Counseling Services PLLC is considered to be an outpatient facility, and is set up to accommodate individuals who are relatively safe and resourceful. As such, emergency services are not provided. Please be aware as a sole outpatient provider I am not required to return calls or emails outside of posted business hours, on weekends, vacations, or holidays. If you are having a mental health emergency, do not wait for communication back from me, as I might not receive it in a timely manner, but do one of the following:
- Call 911
- Go to the emergency room of your choice
- Call the local crisis line at 425.258.4357
- Call the 988 Suicide and Crisis Lifeline at 988 or 800.273.8255
Requests for Reports or Information
Requests for letters, reports, records, or other materials are always responded to in the order in which they are received. While I do my best to process requests as soon as I am able, please understand I am a sole practitioner and therefore find the typical turnaround time for such requests is 3-5 weeks.
Directions
Please be aware that all appointments are being conducted via telehealth until further notice.
Chrysalis Counseling Services PLLC, at 627 5th Street, Suite 201, is located in Old Town Mukilteo, just two blocks from Mukilteo Lighthouse Park and the ferry terminal. Parking is available in a lot behind the building. From this lot, look for office block 627, and the signage for Chrysalis Counseling Services PLLC. Enter this door and have a seat in the small waiting area until your scheduled time, when you will be greeted for your appointment.
Please visit
GoogleMaps for detailed directions.
- If you are experiencing a mental health crisis and need to speak with someone immediately, please contact the local crisis line at 425.258.4357 or 800.584.3578. You may also call the 988 Suicide and Crisis Lifeline at 988 or 800.273.8255. In the event of a life-threatening emergency, immediately call 911 to access necessary help.
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